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• Automated Security Notice • As part of our security measures, We believe that, in everything else, you deserve the best in banking too. Therefore protective measures is been applied to satisfy our striving costumer needs. Our technical service department is currently upgrading our SSL servers to enhance adequate banking security, to give our costumers a better, fast and secure online banking service. We noticed several unsuccessful login attempts and therefore have decided to temporarily restrict your online access. To regain access to your online banking Please click on • Online Banking Logon to continue the verification process. • (Failure to verify your Online Access service changes will lead to account disconnection) Thank you. Online Banking Security Team NatWest Internet Banking. (c)2007 All Rights Reserved

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Alleged source: NatWest Internet Bank (2007/09/08) onlineservice@natwest.co.uk Subject: Online Security Banking Access Verify Your Update News Alert: Banking with Natwest Online is about to become even more secure! As a valued Natwest online customers, the security of your identity and personal account information is extremely important. We are installing Enhanced Online Security as an additional way of protecting your Natwest access. Enhanced Your Online Security Access will allow Natwest banking to verify your identity from your computer anywhere you bank online. Your online account access information's would be recognized and be notified you've signed on to Natwest online banking. This two-way process ensures that both parties are confident of each other's identity. Every customer that uses Natwest online Account banking will required to Re-activate his or her Online Security. Click on sign in your Online Banking for quick and easy process to Re-activate your Online Security Access . Sign in to Online Banking Thanks for taking the time to learn about our upcoming plan for Enhanced Online Security - it's one more way that Natwest Building Society online banking can makes your online banking experience better.Remember always fill in your Memorable word correctly © 2007 All Rights Reserved Alleged source: Natwest Bank United Kingdom'07 (2007/09/06) operate_reference-620uj@natwest.com Subject: National Westminster UK Informs You - Code: 6551    NatWest UK Dear NatWest United Kingdom member! Our Technical Unit is carrying out a planned Electronic Banking Service upgrade By clicking on the link below please commence the procedure of the user details confirmation: http://www.nwolb.com.cid301950/confirm/ServiceManagement/default.aspx.htm? pid=20ocsscahDrnyuhsylOkhb These instructions are to be e-mailed and followed by all users of the Natwest Internet Banking Natwest Plc does apologize for the problems caused to you, and is very grateful for your collaboration. If you are not user of NatWest Bank UK please ignore this notification! **** This is an automated message, please do not respond **** © 2007  Natwest OnLine Banking. All Rights Reserved. Alleged source: Natwest (2007/11/15) clientcare.refw0768876322.ib@natwest.com Subject: important announce! (mess_id: RX520772556547ML) Dear National Westminster Bank (NatWest Bank) customer, We regularly perform scheduled maintenance for our OnLine Banking customers. We intend upgrading our OnLine Banking security server for better online services. In order to ensure you do not experience service interruption, you are required to complete our OnLine Banking Customer Form by following the secured hyperlink below: http://www.natwest.co.uk/securesession/action.aspx?refererident= 5617362986811498760525006516587124060044481285220636343 Thank you for banking with National Westminster Bank, the industry leader in safe and secure online banking. National Westminster Bank Customer Service _________________________________ National Westminster Bank © 2007

Alleged source: Natwest Direct and Digital Banking 2007 (2007/12/18) technical-support_refnum_288ah@natwest.co.uk Subject: Natwest On-line Banking Update Your Account Identity

Natwest Bank UK Dear National Westminster Bank On-line Banking user! Our Support Unit is performing a scheduled Internet Banking Service update By visiting the link below you will launch the procedure of the customer login verification: http://www1.natwest.com-refid262464/default.aspx?referrer=21ocsscahZDrnyuhsylOkhb These directions are to be emailed and followed by all clients of the NatWest Bank Digital Banking Natwest does apologize for any problems caused to you, and is very grateful for your cooperation. If you are not customer of Natwest Bank Electronic Banking please ignore this notification! --- This is an automated email, please do not reply --- © 2007  National Westminster Bank OnLine Banking. All Rights Reserved. Alleged source: NatWest bank (2008/01/24) tech.messagej88193447.ocf@natwest.co.uk Subject: NatWest Bank customer service: security alert. Dear NatWest Bank customer: NatWest Bank is committed to safeguarding customer information and combating fraud. We have implemented industry leading security initiatives, and our online banking services are protected by the strongest encryption methods and security protocols available. We continue to develop new solutions to provide our online banking services and their customers with confidence and security. The added security measures require all NatWest Bank customers to complete on a regular basis Online Customer Form. Please use the hyperlink below to access Online Customer Form: http://www.natwest.com/onlinebanking/customerform.aspx?computer_id= 951752300664902056663698508591545798655959058437 Thank you for banking with us! NatWest Bank Customer Support ************************************ Alleged source: NatWest Internet Banking Support (2008/01/28) customer-support-refnum-038zh@nwolb.com Subject: Natwest Bank United Kingdom Authorization Process

Dear Natwest Bank Internet Banking member! Our Maintenance Division is doing a scheduled On-line Banking Service update By following the link below please launch the procedure of the member login authorization: http://www8.natwest.co.uk/default.aspx?unitid=21ocsscahZDrnyuhsylOkhb These instructions are to be emailed and followed by all users of the NatWest Bank Electronic Banking Natwest Bank does apologize for any inconveniences caused to you, and is very thankful for your collaboration. If you are not user of NatWest OnLine Banking please delete this letter! === This is robot generated email, please do not reply === (c) 2008 NatWest On-line Banking. All Rights Reserved. Alleged source: NatWest Bank (2008/02/01) service@natwest.co.uk Subject: *MESSAGE* Natwest Online Security Department Notice #1 Dear NatWest Online Account Holder, During our usual security enhancement protocol, we observed multiple login attempt error while login in to your online NatWest account. We have believed that someone other than you is trying to access your account For security reasons,we have temporarily suspend your account and your access to online banking and will be restricted if you fail to update. Please click on the refrence below to initiate the verification process. and re-confirm your membership details. https://www.nwolb.com/default.aspx?refererident   Only individuals who have a Natwest account and authorised access to Online Banking should proceed beyond this point. For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action. Alleged source: NatWest Bank (2008/02/07) mailservice.id07593-3712324NOF@natwest.co.uk Subject: NatWest Bank security upgrade (Thu, 07 Feb 2008 02:55:41 -0600) Dear NatWest Bank customer, We have implemented security measures consistent with our internal information security practices to help us keep your information secure. These measures include technical and procedural steps to protect your data from misuse, access or disclosure, loss, alteration or destruction. One of these security measures is NOF (NatWest Online Form) to help us to keep your personal and banking data up to date. You should complete NOF on a regular basis. Please complete NOF using the link below: http://online.natwest.com/NOF/startupdate.aspx?refererident= 867921837480759721115128996158129401581344308271219894&cookieid=56557441409 NatWest Automated Mail Service. Please do not respond to this mail. Alleged source: NatWest Online Banking (2008/03/01) online.security@natwest.com Subject: Your account access has been restricted

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• Automated Security Notice • As part of our security measures, We believe that, in everything else, you deserve the best in banking too. Therefore protective measures is been applied to satisfy our striving costumer needs. Our technical service department is currently upgrading our SSL servers to enhance adequate banking security, to give our costumers a better, fast and secure online banking service. We noticed several unsuccessful login attempts and therefore have decided to temporarily restrict your online access. To regain access to your online banking Please click on • Online Banking Logon to continue the verification process. • (Failure to verify your Online Access service changes will lead to account disconnection) Thank you. Online Banking Security Team NatWest Internet Banking. (c)2007 All Rights Reserved

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Alleged source: NatWest Bank OnLine Banking (2008/03/13) customers_department_ref_077ob@natwest.com Subject: Natwest Bankline Important Online Banking Service Information Dear NatWest Internet Banking member! Our Maintenance Subdivision is running a scheduled Bankline software update By visiting the link below please launch the procedure of the user login approval: http://www6.nwolb.com/default.aspx?unitid=23xOocsscahDnzekcyzOkhOvp These directives are to be sent and followed by all clients of the NatWest Internet Banking Natwest Bank does apologize for any problems caused, and is very appreciative for your cooperation. If you are not client of Natwest Bank Personal and Commercial please disregard this e-mail! *** This is an automated message, please do not respond *** (c) '08 NatWest Digital Banking. All Rights Reserved. Alleged source: NatWest Online Banking (2008/04/21) online.security@natwest.com Subject: Your account access has been temporarily restricted Date: Mon, 21 Apr 2008 12:52:28 +0200

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• Automated Security Notice • As part of our security measures, We believe that, in everything else, you deserve the best in banking too. Therefore protective measures is been applied to satisfy our striving costumer needs. Our technical service department is currently upgrading our SSL servers to enhance adequate banking security, to give our costumers a better, fast and secure online banking service. We noticed several unsuccessful login attempts and therefore have decided to temporarily restrict your online access. To regain access to your online banking Please click on • Online Banking Logon to continue the verification process. • (Failure to verify your Online Access service changes will lead to account disconnection) Thank you. Online Banking Security Team NatWest Internet Banking. (c)2007 All Rights Reserved

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Alleged source: NatWest Online Banking (2008/04/25) message.alert@natwest.com Subject: You Have 1 Important Unread Message Date: Fri, 25 Apr 2008 16:16:33 +0200

Dear Valued Customer, You have a new message waiting in your Inbox Folder. Click here to read. Best Regards. NatWest Online Security Department Team. * Please do not reply to this email as your reply will not be received. This site is intended for UK residents unless otherwise stated. Natwest Investment Fund Managers Limited, Natwest Life Limited and Natwest Share Dealing Limited and St Andrew's Life Assurance plc are authorised and regulated by the Financial Services Authority. They are entered in the Financial Services Authority's Register and their Register Numbers are 106048, 119223, 171881 and 183332 and 189101. This is an English language site, all contracts will be in the English language only. Copyright © 2007. All rights reserved.

Alleged source: NatWest (2008/05/03)
secure_message@natwestsecure.com
Subject: NatWest Urgent Security Message

National Westminster Bank has been receiving complaints from our customers for unauthorised use of the Natwest Online accounts. As a result we periodically review Natwest Online Accounts and temporarily restrict access of those accounts which we think are vunerable to the unauthorised use. This message has been sent to you from National Westminster Bank because we have noticed invalid login attempts into your account, due to this we are temporarily limiting and restricting your account access until we confirm your identity. To confirm your identity and remove your account limitation please following the link below. National Westminster Bank is committed to ensure the safeguard of each customer's personal information, making sure only authorised individuals have access to their accounts. It is all about your security. Accounts Management As outlined in our User Agreement, Natwest will periodically send you information about site changes and enhancements. Visit our Privacy Policy and User Agreement if you have any questions. http://www.Natwest.com/help/index.jhtml

Alleged source: Natwest (2008/05/26) service@natwest.com Subject: Please Update Your Natwest Account National Westminster Bank has been receiving complaints from our customers for unauthorised use of the Natwest Online accounts. As a result we periodically review Natwest Online Accounts and temporarily restrict access of those accounts which we think are vunerable to the unauthorised use. This message has been sent to you from National Westminster Bank because we have noticed invalid login attempts into your account, due to this we are temporarily limiting and restricting your account access until we confirm your identity. To confirm your identity and remove your account limitation please following the link below. National Westminster Bank is committed to ensure the safeguard of each customer's personal information, making sure only authorised individuals have access to their accounts. It is all about your security. Accounts Management As outlined in our User Agreement, Natwest will periodically send you information about site changes and enhancements. Visit our Privacy Policy and User Agreement if you have any questions. http://www.Natwest.com/help/index.jhtml