In order to make your online banking experience even more secure we have
introduced a new security feature that allows us to detect unusual activity on
your account. If we detect unusual activity, we will call you to make sure that
it's really you.
What are the next steps?
To continue banking online we need you to:
- Visit our secure site by following the reference given below.
- Verify your security questions.
- Complete the new security process.
For banking with a higher level of security, please select
How does it work?
If we detect a sign
in with your user name from another country we may decide that we want to
confirm that it's really you. You must complete all steps otherwise you will not
be able to use the online service until we have completed additional security
We apologise for any inconvenience caused by this action.
First Direct plc