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4631. Abbey Bank plc
Subject: Upgrade Your Account to our New Security With the Santander Group
Date: Sun, 30 Nov 2008 04:04:07 -0800

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Dear Valued Customer,

We recently have determined that different computers have logged into your Abbey account, and multiple password failures were present before the logons.

In this manner for your security, your specified access account has been locked and needs to be reactivated, in order for it to remain active, please Use the link below to proceed and unlock your account.

So we want you to use this oppurtunity to upgrade your account to our new security with the Santander Group, one of the largest banks in the world by market capitalisation.

Abbey Bank has acquired strong backing, which is crucial in these difficult financial times.

I am convinced that Abbey, Alliance & Leicester and Bradford & Bingley, as part of the Santander Group, will be a leading UK bank focused on giving you great service and value-for-money products.

Yours sincerely,

Signature of Emilio Botin Chairman, Lord Burns

This message was sent to you as an Abbey Bank customer, to inform you regarding important information about your account.

Please do not reply to this email. It has been sent from an email address that does not accept incoming emails. To contact us, please telephone internet banking on 0844 800 11 44 or textphone 0844 800 50 50 or visit our website Calls to 0844 numbers cost 6 pence plus 5 pence per minute from a BT Together landline. Mobile and other providers' charges may vary. Calls are recorded and may be monitored for security, quality control and training purposes.

As an additional security measure every customer email sent to you by
Alliance & Leicester Group will be addressed to you personally. Please report to any email which appears to come from Abbey Bank but is NOT addressed to you personally.

We will never ask you to supply personal information such as passwords or other security information via email. If you are ever asked to supply this information in any email which appears to come from Abbey Bank, please report this to

This email has been sent by Abbey Bank Plc. Office: 2 Triton Square Regentís Place London NW1 3AN. Company No. 3263713. Registered in England. Abbey Bank plc is authorised and regulated by the Financial Services Authority. Our FSA register number is 189099.

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