onlineservice@bbandt.com Subject: Your Online Access Is Locked Out Date: Saturday, April 19, 2008 2:11 PM Unfortunately, your Online Access has been locked out. To ensure your protection, we've now locked access to your accounts due to a mis-match of access details between your sign-on details. You now need to verify your Identity. You won't be able to gain access to your accounts until you've done this. To verify your identity, kindly follow reference below and take the directions to instant activation. It would take less than five minutes. http://www.online.bbandt.com/ Important Notice – You are to carefully match Sensitive details correctly to avoid service denial. Thank you for banking with us. Yours Sincerely, BB&T Bank Online® Copyright © 2008, Branch Banking and Trust Company. All Rights Reserved.