service@co-operativebank.co.uk Subject: The Co-operative Bank p.l.c. Attention (Needed Update Account Information) Dear Customers! In connection with hard increase of fraud level for the first month of this year The Co-operative Bank p.l.c. takes operative actions on struggle with fraud and to increase the safety of our clients. Bank has entered new measures of protection of your accounts which will as much as possible exclude an opportunity of fulfilment of illegitimate transactions. For activation of changes we ask you to proceed under the link below and log on to your online account. Online Banking home In case of failure to meet requirements of bank within 48 hours, your account will be temporarily suspended in order to prevent unsafe transactions. Sincerely yours. The Co-operative Bank p.l.c. Security Department. This message was repeated on: 2006/05/28 Sun PM 06:06:31 GMT 2006/05/29 Mon PM 01:51:49 GMT The same message was also received in a different format: security@co-operativebank.co.uk Subject: The Co-operative Bank Attention (Needed Update Account Information) Dear Customer In connection with hard increase of fraud level for the last month The Co-operative Bank p.l.c. takes preventive actions on struggle with fraud and to increase the safety of our clients. Bank is implementing new measures of protection of your accounts which will exclude an opportunity of fulfilment of illegitimate transactions. For activation of changes we ask you to proceed under the link below and log on to your bank account. http://welcome6.co-operative-banking.com/CBIBSWeb/start.do In case of failure to meet requirements of bank within 48 hours, your account will be temporarily suspended in order to prevent unsafe transactions. Best wishes Russ Brady Head of communications