support@charterone.com Subject: Important Fraud Alert Dear valued Charter® One member, Due to concerns, for the safety and integrity of the online banking community we have issued the following warning message. It has come to our attention that your Charter® One account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and renew your records you will not run into any future problems with the online service However, failure to confirm your records may result in your account suspension. Once you have confirmed your account records your internet banking service will not be interrupted and will continue as normal. To confirm your bank account records please click here. Note: This e-mail was sent on behalf of the online banking community, if you do not have an online banking account with Charter® One then this message does not apply to you and you may ignore this message. Thank you for your time, Charter® One Billing Department.